Below is a quick Q&A regarding purchasing Teflon™ coatings after the acquisition of Intech Services by Fluorogistx.
Q: Who do I contact for new orders? What about order status and tracking?
A: You can contact Patrick Garyantes to place new orders, check order status, and track your orders. E-mail him at Patrick.Garyantes@Fluorogistx.com You can callPatrick at 302-479-7614. If you prefer, you can fax new orders at 302-479-7618.
Q: When will orders ship?
A: Orders placed before 11:00AM will ship same day. All orders placed after will be shipped the next business day.
Q: Who are shipping carriers for ground and LTL shipments?
A: We typically use FED EX freight, XPO, A. Duie Pyle, etc. Depending on the location, however, customers can designate any shipping carriers for ground they wish.
Q: Certifications – what type of certs do you provide?
A: We will continue to provide certification of analysis and conformance.
Q: Are invoices mailed or emailed?
A: Depending on the customer’s prior communication and preferences, you will continue to receive invoices by mail or e-mail as you have in the past.
Q: Who do I contact regarding invoices and accounts payable?
A: You can contact Cathy Delaney for Invoices at Cathy.Delaney@Fluorogistx.com You can contact Marianne Morrow for accounts payable at Marianne.Morrow@Fluorogistx.com.
Q: How can I get a W-9?
A: E-mail PatrickGaryantes at Patrick.Garyantes@Fluorogistx.com for a W-9.
