The safety and quality of our products are top priorities, and that includes protecting them during colder months. Starting November 1, 2025, we are entering our annual Freeze Protect Season, which will run through April 15, 2026.
During this period, we implement additional packaging and shipping services to ensure our customers’ shipments remain unaffected by freezing temperatures. This applies to the following product lines (by prefix): 459G, 699N, 850G, 851G, 852G, 855G, 856G, 857G, 858G, and 953G.
Freeze Protect Services and Fees:
- Freeze Protect products are primarily shipped early in the week on Mondays and Tuesdays.
- Freeze Protect Fee: A $39.00 will be applied to all overpack boxes for freeze protect services.
- Overnight Service: Available for critical shipments (except for product codes 850-7799 and 850G-204, which ship freight only).
Receiving Freeze Protected Shipments
When you receive a freeze-protected shipment, it’s crucial to follow the proper procedures:
- Check the product before signing the Bill of Lading. Open the box and inspect the product immediately.
- Check the freeze indicator: If the indicator is broken or turns blue/purple, the product may have been exposed to freezing temperatures.
- Do not reject the shipment: Instead, sign the Bill of Lading with the note, “Frozen Shipment Will Accept to Determine Extent of Damage.”
- Evaluate the product: Let it sit overnight, reincorporate the coating the next day, and assess the product.
- Notify Fluorogistx within 4 days of receiving the shipment if there’s any damage. Contact Corey Leigh at (302) 479-7734 or via email corey.leigh@fluorogistx.com.
Please ensure this information is shared with all relevant departments in your organization, including shipping, receiving, and procurement.
If you have questions about protecting your Teflon™ shipment, reach out through e-mail, phone, or by contact form on this website.
